YourKnowBot learns your docs, FAQs, and policies — then answers your customers' questions instantly, at any hour, on any page.
Paste a URL, upload a PDF, or drop in plain text. YourKnowBot reads your website, FAQs, service docs, and policies.
Everything is chunked, embedded, and stored — ready to answer questions accurately, pulling only from your actual content.
Add a single script tag. A styled chat bubble appears. Customers ask. The bot answers — and flags anything it's unsure about.
This is the real workflow, played out in miniature: pick a sample business, feed the bot its documents, drop the widget on a site, and ask it questions. Every answer below comes only from the ingested content — exactly how it behaves in production.
Click a question. The bot answers from the documents you just watched it ingest — each reply shows its source. The last question isn't covered by the docs, so you'll see what honesty looks like.
In production this is a real conversation — typed freely by your customer, answered by Claude using only your indexed content, and escalated to your inbox when confidence is low.
If your inbox repeats itself, YourKnowBot handles it.
Pricing, booking policies, what products you use — answered before the appointment is even booked.
Programme details, availability, refund policies — without the back-and-forth DMs.
Shipping times, returns, sizing, ingredients — fielded instantly so you can focus on fulfilment.
Scope, process, pricing, timelines — your knowledge base answers leads while you do the work.
Most chat widgets are just button trees. YourKnowBot reads and understands your actual content — so it can answer questions you didn't think to script.
Your busiest customer doesn't browse during business hours. YourKnowBot is live whenever they are.
No hallucinations. If the answer isn't in your docs, it says so — and can notify you to follow up.
Match your brand colour, set your own greeting, use your own name. It's your bot — not a generic widget.
Every conversation is logged. Find out what's confusing, what's popular, and what's missing from your docs.
No developer needed. Add one script tag — that's it. The widget loads asynchronously and won't slow down your site.
The bot, the AI, the database — all run on managed infrastructure. You never install or update anything.
Improvements ship to every site instantly — your embed tag never changes.
Your documents power your bot and no one else's. Each business's knowledge is fully isolated.
When the bot can't answer from your content, it says so and emails the question to you — no made-up answers.
No setup fees. Cancel any time. Managed and hosted by Zoe Builds.
YourKnowBot is a white-label AI customer support chatbot for small businesses. It learns your website, FAQs, PDFs and policies, then answers your customers' questions 24/7 through a chat widget embedded on your site with a single script tag. It is built and managed by Zoe Builds in the UK.
You (or we, during setup) feed it your content: web pages, PDF documents, policies, or plain text FAQs. The content is split into sections and indexed in a private knowledge base that only your bot can read. When a customer asks a question, the bot retrieves the most relevant sections and answers from them — a technique called retrieval-augmented generation (RAG).
No. YourKnowBot answers only from the content you've given it. When a question isn't covered by your documents, it says so honestly and escalates the question to your inbox by email, so you can follow up personally and add the missing answer to your content.
Typically under an hour, and your side of it is one copy-paste: adding a single script tag to your website. No developer needed, nothing to install or update — the widget and AI are fully hosted and managed for you.
Plans start at £50 per month for one website with up to 50 documents and 500 messages. The Growth plan is £100 per month with unlimited documents and 2,000 messages, and the Agency plan is £150 per month covering up to five websites with full white-label branding. There are no setup fees, and you can cancel any time.
Yes — the widget uses your brand colour, your business name, and your own greeting. On the Agency plan the YourKnowBot branding is removed entirely, so the assistant appears fully yours.
Your content is stored in an isolated, per-business knowledge base on UK/EU-hosted infrastructure. Your documents power your bot and no one else's — knowledge is never shared between businesses, and your customers' conversations are visible only to you in your dashboard.
Book a free 20-minute call. I'll set up your bot, train it on your content, and have it live by end of week.
Book a free setup call →Or email projectswithzoe@gmail.com directly. No pressure, no sales script.